Continued AVG Alerts regarding exposure of IP address & activities on line even though I bought apps

AVG Protection
7

Hi Gert,

We understand your concern.

Please accept our apologies for the inconvenience caused.

We could see that you are getting campaign popups to purchase the other AVG products. Please follow the steps in the article and disable the privacy settings https://support.avg.com/SupportArticleView?urlname=Disable-AVG-Antivirus

Let us know, if you need further help.

1

Continued AVG Alerts regarding exposure of IP address & activities on line even though I bought apps

8

I took screen shots and tried to insert them into this answer section by clicking on the mountain icon but the window that then opened did not allow me to select the paint files; it actually did not respond to anything. Then I tried to copy and paste the alert messages into this answering section, again, with no success. This is a time consuming useless support. Any better ideas?

5

Gert, I would request you to contact our technical chat support team to resolve this. 
Click https://support.avg.com/support_tech_chat?l=en to start a chat with them.

6

Could you share us the screenshot of those alert messages? 
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

2

Hi Gert,

We understand your concern.

Please accept our apologies for the inconvenience caused.

We could see that you are getting campaign popups to purchase the other AVG products. Please follow the steps in the article and disable the privacy settings https://support.avg.com/SupportArticleView?urlname=Disable-AVG-Antivirus

Let us know, if you need further help.

3

I followed your advice but the problem did not stop. this is very annoying and time consuming

4

I took screen shots and tried to insert them into this answer section by clicking on the mountain icon but the window that then opened did not allow me to select the paint files; it actually did not respond to anything. Then I tried to copy and paste the alert messages into this answering section, again, with no success. This is a time consuming useless support. Any better ideas?