Continues to ask for more registration even though I have paid for two years

AVG Subscription
6

I continue to get emails to reactivate my subscription when I have already done so.  What's up with that?

1

I am constantly getting pop up to register for another subscription when I have a two year this is absurd and scary.  This like they dont even know me OR they are trying to trick me to keep buying more.

2

I continue to get emails to reactivate my subscription when I have already done so.  What's up with that?

4

Hello Nancy,
We request you to contact our chat support team ( https://support.avg.com/support_sales?l=en ), they will let you know about the emails you're receiving.
Regards,
Alok.

5

Hello Patrick,
That might be a promotional pop up. Many of our users find these offers useful. We handpick them from our own products or those of partners we feel can add to your security or digital experience.
The frequency of pop ups can be controlled directly from the app or can be even turned off (please open AVG Internet Security > menu > settings > general > Pop ups > manage your pop ups). Also, you can uncheck the box "show pop up offers for other AVG Products" in general > Privacy settings.
Regards,
Alok.

3

Hello Patrick,
We will help you sort it out. Could you share a screenshot of the AVG pop up to proceed further?
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Regards,
Alok.