Hi James,
We apologize for the inconvenience caused.
Upon checking your account, we can see that our concerned team have already initiated partial refund for your AVG Internet Security (Multi-Device), AVG Driver Updater & AVG BreachGuard subscriptions. They've sent a confirmation email to your registered email address with AVG.
The refunded amount may take upto 7 business days to reflect in your account.
Let us know if you need further assistance.
Billing for services is nonstop. Once you purchase one protective service AVG continually recommends additional services. Literally every time signed in AVG will suggest additional services. The Online protection cost went from $29 to $99.99. I have solutions recommended by AVG but they disconnected the Online chat prior to final resolution.
I was in a chat and it got closed prematurely. Below are some of the statements from the rep I was speaking to.
You will get refund total of 93.65 USD for 3 subscriptions and at the same time you can use them for 1 whole year. Is it okay for you?
10:13 AM (Jan 15 2023)
S
I have not heard from you for a few minutes. Would you like me to keep this chat session open for you?
Saravana Kumar
10:17 AM
C
Hello, I’m Chanda and welcome to AVG Care. I might have the right solution for you to stay safe online. I'd love to help you with your concerns, so if you can share the reason you’re contacting us today?
Hi James,
We apologize for the inconvenience caused.
Upon checking your account, we can see that our concerned team have already initiated partial refund for your AVG Internet Security (Multi-Device), AVG Driver Updater & AVG BreachGuard subscriptions. They've sent a confirmation email to your registered email address with AVG.
The refunded amount may take upto 7 business days to reflect in your account.
Let us know if you need further assistance.