My ultimate contract renenewal is due 20 April and your 2 year renewal offer is 60% higher. I have been a customer for some years and as I am a pensioner I find this increase very steep. Are you able to offer me a reduced price for renewal?
Hi Anthony,
Thank you for contacting AVG Community.
We're glad to look into this & help you.
We have recently adjusted some of the AVG subscriptions renewal prices to help increase our investment in consumer cybersecurity technologies.
We price our products and services to match the top level of service and performance you expect as an AVG customer.
However, as you're a valuable customer, we've raised a request #17837750 on your behalf to our billing team.
They'll reach you via email at the earliest & help you to check the available offers to renew. Please wait for an email from them.
Thank you in advance!
Hi Anthony,
Thank you for contacting AVG Community.
We're glad to look into this & help you.
We have recently adjusted some of the AVG subscriptions renewal prices to help increase our investment in consumer cybersecurity technologies.
We price our products and services to match the top level of service and performance you expect as an AVG customer.
However, as you're a valuable customer, we've raised a request #17837750 on your behalf to our billing team.
They'll reach you via email at the earliest & help you to check the available offers to renew. Please wait for an email from them.
Thank you in advance!