Control external camera

Should have said I am using AVG Free 2015

Hi Colin,
In order to analyze it please provide us with http://download.avg.com/filedir/util/AVG_SysInfo.exe output (run it after inducing described behavior) and please add detailed description of issue.
Thanks

Hi Colin, yes add that program to whitelist it.

I use 'Video Server E' to watch and control external cctv recording equipment.
With AVG Link Scanner enabled I cannot control the equipement. I can log in to the external box and view live pictures but cannot rewind the video. By disableing LinkScanner I can control the equipment. Is there a way to allow Video Server E to have access to the net? Using Windows 8.1 on a laptop.

Hello Colin, we suggest you to disable AVG and check whether 'Video Server E' is working. Please click on the following link http://bit.ly/18UVf3n for instructions to disable AVG. Please feel free to contact us should you need any further assistance.
Hi Colin, yes add that program to whitelist it.

Should have said I am using AVG Free 2015

But as I said, when I disable linkscanner I can send messages to my cctv system. So I know how to do what you said. I'm only slightly technically minded so my question is, can I tell linkscanner to allow certain programmes (Video Server E) through whatever net it has?

Hi Colin,
In order to analyze it please provide us with http://download.avg.com/filedir/util/AVG_SysInfo.exe output (run it after inducing described behavior) and please add detailed description of issue.
Thanks