Hello Colin,
Actually we sent the email instructions to get our remote support not for contacting technical support.
If you had contacted our technical support and if they couldn't fix the issue they would have helped you to get connected to our remote support.
So please get connected to our remote support and provide this case reference 02830257 to them. They will view the screenshot and conversation on this, understand your issue and will resolve it.
Hello Colin,
I apologize for the inconvenience caused. I have just sent you an email to your registered email address. Please reply to that email by attaching the picture. Thank you.
Hi,
The received email had no specific instructions on getting connected to tech support. I have not heard anything else in repsonse to sending the screenshot as requested
Hi,
Button for OK/Cancel/Next etc are corrup as are Function names within the individual Tuneup functions. Labels showas: @PerfOpti_Increase_performance_1, @PerfOpti-To_provide_you. The Next/Cancel button has ppinitCmp_Ca visible in it
I have used AVG remover to clean my system in order to reinstall a fresh copy but still have the same results
I have a picture of the problem but unsure how to attach to here
Hello Colin,
We apologize for the inconvenience caused.
We have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue.
Please feel free to get back to us for further assistance.
Thank you.
Hello Colin,
I apologize for the inconvenience caused. I have just sent you an email to your registered email address. Please reply to that email by attaching the picture. Thank you.