Could not complete Step 3 (connect to AVG account) in antitheft

Hi There,
I could not complete step 3 ( connect to AVG account) to complete antitheft activation although I could login to your website using my avg account.
please help and thanks,
Van Huynh

Hello Van,

We would like to know whether you refer to 'step 3' as mentioned in this article?
If yes, we would like to know whether you logged into our website through this https://id.avg.com/?target=https%3A%2F%2Fmy.avg.com%2F#login link to check the device status?

Hello Van,

We would like to know whether you refer to 'step 3' as mentioned in this article?
If yes, we would like to know whether you logged into our website through this https://id.avg.com/?target=https%3A%2F%2Fmy.avg.com%2F#login link to check the device status?