I downloaded repair and it didn't work. I don't know what to do next? Should I just uninstall AVG and
try using something else?
Hello Janet,
We regret to hear about the inconvenience caused to you. Please run AVG remover tool once on your PC to remove AVG completely and then re install AVG Internet Security.
To run remover tool: http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG
To reinstall AVG Internet Security: http://avgclick.me/InstallAV
Please, feel free to let us know if you require any further assistance.