Greetings,
We're sorry for the inconvenience this has caused.
Does this issue only occur when you're connected to the Amsterdam server of AVG Secure VPN?
Did you try changing the location/server & check if you're able to log into Facebook?
Awaiting your response.
Dear Support AVG,
Last week, what ever did couldn’t Login in Facebook, circled around, not getting IN Facebook.
Today called Apple Support, which connected his computer for which giving accept.
Showing above mentioned problem, it occurred only when being AVG VPN connected to Amsterdam.
There by telling not in need of VPN, nor any security.
Yours truly,
Drs L. Vereb
We are sorry to hear that the reinstall has failed.
Could you share a screenshot (https://bit.ly/2U6KmIS) of the error message you receive?
Thank you for confirming that you could access Facebook when connected to a different VPN server. Is it only with Facebook that you are experiencing issues when connected to Amsterdam server?
Having talked with Erica from sales which gave me a ref. Nr. 135 426 41 in order to you can access undersigned validation renewal on 22-9-2020 which will be valid to 22-9-2021.
So can you provide undersigned not to having buy AVG VPN for 22-9-2021!
With kind regards,
Drs L. Vereb
Yes it is only with Facebook, never had that issue from 2020 till present report.
Thank you for confirming.
As part of the troubleshooting, could you uninstall AVG Secure VPN and install it again?
Having received emails from AVG that account undersigned is valid till 21-10-2021, rnewal is turned off.
Though downloading AVG secure VPN for Mac, installing, turning VPN on, still getting buy free trial for 60 days. Cannot send screenshot because it is 1.8 MB.
Please give an solution.
Greetings,
Drs L. Vereb
Hello,
You need to activate AVG Secure VPN subscription using activation code or AVG Myaccount to get the paid subscription activated.
Refer the below link to activate AVG Secure VPN on Mac :
https://support.avg.com/SupportArticleView?urlname=Activate-AVG-Secure-VPN
We have sent activation code to your email. Please try the above steps and let us know if its working. Thank you.
Having full filled all you have sended. Though problem stays: when on server Amstserdam circeling around, cannot login in. Facebook, went to Bruxelles stayed same, gave iMac mini restart it functioned well on Bruxelles.
Greetings,
Drs L. Vereb
Appreciate your efforts.
While accessing facebook, you can switch to a different server (location) & access.
Unfortunately haven't made a screen shot, as to deleted the download file.
Drs L. Vereb
Hello,
We will help you to sort out the issue.
It isn't recommended to share account/order, personal info over this public post.
I would request you to reach our sales team through phone or chat to get compensation for this subscription.
Visit support.avg.com/support_sales?l=en to reach our sales team.
Hello
My AVG secure VPN is valid till 22-9-2021.
Order number: Order number removed
Having on your support request uninstalled on 28-6-2021, what is almost 3 month’s.
Coming in problem installing what you requested, succeeded though just FREE for 60 days, LOSING one month for which payed.
Have you a solution for this one month?
Greetings
Drs L. Vereb