Couple questions

  1. What ever happened to the extension in Chrome? Last year I had an AVG secure extension in chrome but now it is gone…

    2. Did AVG ever fix the scanning error in the Windows 10 Mail app? I had a support ticket open for a long time with two data logs sent to AVG engineers because the mail app in Windows 10, when configured properly, would not allow AVG to scan e-mails… I haven't heard anything back since I sent my last data log a few months ago.

Hello Tim, I sincerely apologize for the difficulties that you are experiencing. I could see that your issue has been escalated to our Senior Tech and our Technicians are working on it and will be with you at the earliest. You're patience is much appreciated.

Hello Tim,
I apologize for the inconvenience you experienced in this case.
I understand that you wish to install AVG Web Tune up. I request you to please install it using the article http://avgread.me/1G9RXly
and also upon reviving your case details. Your email scanner issue has been escalated to our senior team. Once the issue resolved you will get contacted via email.
Please feel free to get back to us for further assistance.
Thank you.

Hello Tim,
I apologize for the inconvenience you experienced in this case.
I understand that you wish to install AVG Web Tune up. I request you to please install it using the article http://avgread.me/1G9RXly
and also upon reviving your case details. Your email scanner issue has been escalated to our senior team. Once the issue resolved you will get contacted via email.
Please feel free to get back to us for further assistance.
Thank you.

I should clarify, the above screenshot, is the error message I get when trying to install "Web Tune-up"

Hello Tim, I sincerely apologize for the difficulties that you are experiencing. I could see that your issue has been escalated to our Senior Tech and our Technicians are working on it and will be with you at the earliest. You're patience is much appreciated.

I now receive the following error:User-added image