Hello,
I'm still having this issue can you contact me agine?
Still the same. I did as you asked and my CPU is still being used by AVGUI.exe for 30+% all the time. It also keeps my laptop fan working constantly… Quite frustrating. Do you have any other ideas what I can do?
Hello Slawomir,
We will help you to resolve the issue.
Let's remove the traces of AVG completely by referring this article and follow the instructions as mentioned under step 1.
After restart, go to Run window (press windows key and R key simultaneously) and type the following comments to delete the folders manually.
1. Type “Temp” and press enter, remove all the files.
2. “%temp%” and remove all the files.
3. %appdata% - Remove all the AVG folders.
4. %programdata% - Open the AVG folder and remove the old files.
5. Type C: and press enter, delete AVG remover folder.
Please go to c: drive-> program files and delete the AVG files.
It is advised not to keep more than one anti virus program on your computer because it keep conflict the other anti virus from installation and protection. Please uninstall other security software on your PC.
Proceed with the fresh installation of AVG products, check the status and keep us informed here.
Hello,
I just installed avg from online installer. My pc is busy all over the time with CPU above 30% by AVGUI.exe process.
I removed avg using your tool.
I removed avast -my previous AV program with their removal tool.
I do not see any additional AV program or any "debree" from old AV.
Only way to take down AVGUI with using 30% of my CPU is to end it with AVG self protect taken down.
Any suggestions how I can solve this issue?
Hello Slawomir,
We will help you to resolve the issue.
Let's remove the traces of AVG completely by referring this article and follow the instructions as mentioned under step 1.
After restart, go to Run window (press windows key and R key simultaneously) and type the following comments to delete the folders manually.
1. Type “Temp” and press enter, remove all the files.
2. “%temp%” and remove all the files.
3. %appdata% - Remove all the AVG folders.
4. %programdata% - Open the AVG folder and remove the old files.
5. Type C: and press enter, delete AVG remover folder.
Please go to c: drive-> program files and delete the AVG files.
It is advised not to keep more than one anti virus program on your computer because it keep conflict the other anti virus from installation and protection. Please uninstall other security software on your PC.
Proceed with the fresh installation of AVG products, check the status and keep us informed here.
Slawomir,
We can certainly take a look into this. Let us know the AVG program installed on your computer (AVG Antivirus Free/AVG Internet Security).
If possible, please share a screenshot of the task manager page to proceed further.
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
I uninstalled avg using your tool.
Whenever I start AVG - either after restarting my PC or manually - it starts consuming CPU.
I turned off option regarding AVG self protect so I can end avgui.exe process. Whenever it is working I get 30+ CPU consumption on it. If I terminate it - my CPU is back to normal workload.
It doesn't matter if I browse websites or play games, or even leave my PC not doing anything AVGUI.exe still consumes 30+ CPU...
Still the same. I did as you asked and my CPU is still being used by AVGUI.exe for 30+% all the time. It also keeps my laptop fan working constantly… Quite frustrating. Do you have any other ideas what I can do?
Hello,
I'm still having this issue can you contact me agine?
Sławomir, we need to escalate this issue to our concerned team for analyzing the root cause. To do so, we need to collect certainly logs from your PC when AVG is installed. Is AVG AntiVirus free installed on your PC at the moment? If it is not, please reinstall it, and follow the steps in the email I've just sent to upload the logs.
Thank you for the info, Slawomir.
Let us know if your CPU gets above 30% constantly after you turned on your PC or during any particular instance like while trying to access browser or opening any programs.
Have you uninstalled AVG products using both AVG Clear and Remover tool?