Crappy chat service, from Vigneshwaran

Brian, Did you resolve your issue with AVG?.
AVG Guru

I received extremely vague and poor chat service from Vigneshwaran!!! I only had one question and he said he couldnt answer it, hows that for first time buyer experience, I think I paid for the free version? and this cat Vigneshwaran, just wasted my time! Anybody else have issues with this cat?? Responses appreciated, but Im exhausted and will check and respond tomorrow unless somebody responds really quick.
Peace to all!
Brian

Brian, Did you resolve your issue with AVG?.
AVG Guru