Lisa, Have a look @ this AVG article (http://avgclick.me/AVGRefundPolicy).
AVG Guru
Hello Lisa,
We regret for the inconvenience caused. Could you please let us know whether you have received any error message from the AVG program? If so please provide us with the screenshot so that we could analyze the issue more better. Please follow the instructions on the article http://avgclick.me/getscreenshot to create the screenshot.
Want my money back for your software which fermage my laptop! After running a scan there 10 driver out of and trying to install the first update, the ATI Mobility RADON my system crashed. I try to have a valid support, you write me answers by e mail in NOT REPLY, what t.f. of service is that, knowing I have no laptop anymore and have to reply by my smartphone. I WANT MY MONEY BACK BECAUSE YOU DON'T HELP ME!
Screenshot from a black screen? ???
There was no type of info because directly after installing the updated driver for ATI RADON the system crashed. With crashed system I'm not able to make Screenshots.
Anyway, II want my money back which i paid for the AVG Driver updater!!!
Lisa, Have a look @ this AVG article (http://avgclick.me/AVGRefundPolicy).
AVG Guru
Lisa, If applicable… For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Hello Lisa,
We regret for the inconvenience caused. Could you please let us know whether you have received any error message from the AVG program? If so please provide us with the screenshot so that we could analyze the issue more better. Please follow the instructions on the article http://avgclick.me/getscreenshot to create the screenshot.
Hello Lisa,
We are sorry for the inconvenience caused.
Unfortunately, we couldn't locate the AVG Driver Updater purchase on your account.
We request you to contact our sales chat support using this link: https://support.avg.com/support_sales_chat to locate your AVG Driver Updater license.
We request you to boot your PC into safe mode by following the instructions as mentioned in this link: http://avgread.me/1JwmD6g and let us know whether you able to boot into safe mode or not.