George,
We regret the inconvenience, refer this article: http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Protection to install AVG Internet Security and here ( http://support.avg.com/SupportArticleView?urlname=How-to-download-and-install-AVG-PC-TuneUp ) to install AVG PC Tuneup using its license number you received at the time of purchase.