Hello Gillian,
We regret for the inconvenience caused. Please try to reinstall the AVG program and check whether it resolves the issue. Please follow the instructions on the article http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG-AntiVirus-for-Mac to uninstall the AVG program, once done have a look at this article http://support.avg.com/SupportArticleView?urlname=How-to-download-and-install-AVG-AntiVirus-for-Mac to reinstall the AVG program. Please feel free to contact us for further assistance.
Thank you.
I have just downloaded the free AVG protection for my Mac Pro.
All downloaded, installed and run.
However when I pressed scan it could only do 13% and then crashed.
There was no reason or help given.
Could anyone advise please?
Thanks
GC
All downloaded, installed and run.
However when I pressed scan it could only do 13% and then crashed.
There was no reason or help given.
Could anyone advise please?
Thanks
GC
Hello Gillian,
We regret for the inconvenience caused. Please try to reinstall the AVG program and check whether it resolves the issue. Please follow the instructions on the article http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG-AntiVirus-for-Mac to uninstall the AVG program, once done have a look at this article http://support.avg.com/SupportArticleView?urlname=How-to-download-and-install-AVG-AntiVirus-for-Mac to reinstall the AVG program. Please feel free to contact us for further assistance.
Thank you.