Christophe,
We regret the inconvenience, please restart your device and then add the file to exception list. If the issue persists, share the screenshot https://support.avg.com/SupportArticleView?l=en&urlName=How-to-create-a-screenshot&supportType=home of the threat detection message to check and assist you further.
Hi,
When I opened my computer this morning, I had an AVG Free message letting me know it had blocked a threat (DownloadVAFiles.ps1 / IDP.Generic). Since I knew what the program was, I clicked on create an exception… Well, 10 hours later, it's still creating it!!! The create exception window is clearly hung. Any advise on how to solve this? I do not want this software to be blocked.
Thank you in advance for any assistance you might be able to provide.
Chris
Christophe,
We regret the inconvenience, please restart your device and then add the file to exception list. If the issue persists, share the screenshot https://support.avg.com/SupportArticleView?l=en&urlName=How-to-create-a-screenshot&supportType=home of the threat detection message to check and assist you further.
Christophe, If applicable… For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru