Creating Identity Profile on website

Hello Frances,
Thank you for contacting AVG Community Support.
I am sorry to hear that you are unable to create the ID protection profile other than US region I will certainly check and help you out.
Due to the nature of your concern, I have escalated your query to concerned team. They will get back to you via your registered email.
Thank you and keep us updated.

Have just subscribed to AVG's Secure Identity, but in spite of following prompts, unable to create an ID Protection Profile as requested. The online form won't allow changes to name of country. It's set at USA. I do not reside in USA.

Hello Frances,
Thank you for contacting AVG Community Support.
I am sorry to hear that you are unable to create the ID protection profile other than US region I will certainly check and help you out.
Due to the nature of your concern, I have escalated your query to concerned team. They will get back to you via your registered email.
Thank you and keep us updated.