Creating Rescue Disk

General discussion
3

Hi Larry,

We're sorry to hear this. 
Could you please share the screenshot of the error message to investigate further? 
Refer to this article (https://bit.ly/2Y6RCDP) for the steps to capture the screenshot.
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Also, please confirm the version of your AVG program.
Thank you.

1

I am trying to create a Rescue Disk using the latest version of AVG Internet Security.  No matter which option I try, Rescue ISO or Rescue USB, and no matter where I try to save it I get the same error message "We failed to create a Rescue Disk".   I am running on Windows 10 Pro.

2

Hi Larry,

We're sorry to hear this. 
Could you please share the screenshot of the error message to investigate further? 
Refer to this article (https://bit.ly/2Y6RCDP) for the steps to capture the screenshot.
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Also, please confirm the version of your AVG program.
Thank you.