Hello Mary,
We are here to help.
It appears that you might have inadvertently purchased AVG Internet Security and Virus removal assurance twice. We could see that you have already submitted a ticket to our refund team to cancel the duplicate charge.
Our team will process refund and get back to you via e-mail within 2-3 business days. If the e-mail is not found in your inbox, do check your spam/junk folders as well.
Your patience is highly appreciated. Thank you.
I recently received my credit card statement and it is showing two identical charges to DRI*AVG for exactly the same coverage. Why was I charged twice for exactly the same thing? Can I be refunded for the second purchase - shown for 12/12/2018? Thank you.
Hello Mary,
We are here to help.
It appears that you might have inadvertently purchased AVG Internet Security and Virus removal assurance twice. We could see that you have already submitted a ticket to our refund team to cancel the duplicate charge.
Our team will process refund and get back to you via e-mail within 2-3 business days. If the e-mail is not found in your inbox, do check your spam/junk folders as well.
Your patience is highly appreciated. Thank you.