Credit Card Charge

Hello Jillian,

I am unable to find any active subscription of AVG with this email address.

However, we have located another account in which you have an active subscription for AVG Ultimate.

I have emailed you the information, please check your email and reply to the same with the requested information.
I have recently received a credit card statement on which I have been charged 79.99 by AVG and I have no idea what this payment is for.  Can somebody please enlighten me and also remove this charge as I do not wish to use any chargeable services. 
Hello Jillian,

I am unable to find any active subscription of AVG with this email address.

However, we have located another account in which you have an active subscription for AVG Ultimate.

I have emailed you the information, please check your email and reply to the same with the requested information.