Hi last night I paid for 2 year protection, when this was finalising message came up that it was busy and I would receive an email confirming this, which I have not. The amount was for $147.99. Please look into this.
Thank you.
Carol Smith
Hello Carol,
I understand this must be upsetting. I am unable to pull up any details of the payment you mentioned using the email address you used to contact us here. It could be possible that you have used an incorrect email address (a possible typo). Since this is a public forum and it is not recommended to exchange personal details here, I would suggest you to contact our sales support team https://support.avg.com/support_sales?l=en to validate your account and receive an invoice email.