Hello Doug,
Thank you for reaching AVG support channel. We apologize for the inconvenience caused. We understand that you are unable to update the card information. We will check and help you to resolve it.
We have a designated team who handle billing/sales related inquiries. We'd recommend that you contact our billing team directly to update the card information.
Please visit this link to contact our sales team via live chat. After clicking the above link, select Account and Billing -> Purchase and Renewal help ->Get Support -> Voice call or Chat.
You can also reach our support via below phone numbers :
United States: +1844 259 8811
Great Britain: +4480 006 68173
Australia: +6118 0042 9319
Thank you for understanding in advance!
I keep attempting to update my credit card, but the system keeps throwing me a "glitch" error to "try again. After three (3) attempts to do this, I am not entering my card details again !! Additioanlly, there is no longer any way to actually contact AVG directly !!
Your welcome Doug,
If you need anything else at all, feel free to message me at any time. I’d be happy to help.
Thank you for your understanding.
Hello Doug,
Thank you for reaching AVG support channel. We apologize for the inconvenience caused. We understand that you are unable to update the card information. We will check and help you to resolve it.
We have a designated team who handle billing/sales related inquiries. We'd recommend that you contact our billing team directly to update the card information.
Please visit this link to contact our sales team via live chat. After clicking the above link, select Account and Billing -> Purchase and Renewal help ->Get Support -> Voice call or Chat.
You can also reach our support via below phone numbers :
United States: +1844 259 8811
Great Britain: +4480 006 68173
Australia: +6118 0042 9319
Thank you for understanding in advance!
Thank you - I will try that