Hello Carlos,
We are sorry if you like that. We will surely help you to resolve your concern.
I would request you to reach our billing team through phone or chat. So, they will check the account and confirm which payment method and card choosen for renewal. If there is anything wrong, they will help you to update your card information.
Visit support.avg.com/support_sales?l=en to reach our billing team. Thank you.
I go around and around in circles with nobody at hand to receive my complain. I've been a customer by 7 years, with my identification clear, but now you teel me that there will be renovation because my credir card will expire in less than 2 months. Wrong! The card indicated by you will expire in 3 more years, and after go angry I tried to put it up to date AND YOU TELL ME YOU CAN'T. What is this?
Hello Carlos,
We are sorry if you like that. We will surely help you to resolve your concern.
I would request you to reach our billing team through phone or chat. So, they will check the account and confirm which payment method and card choosen for renewal. If there is anything wrong, they will help you to update your card information.
Visit support.avg.com/support_sales?l=en to reach our billing team. Thank you.