Creditcard charge

Hi AVG,
Recently I was charged on my creditcard an amount of €34,99. As I'm not using any of your paid products, can you please refund this?
Thank you

Hi Jan,

I will help you with the refund. But I am unable to locate any details under the email address from which you have contacted us. I have sent you an email, please provide the proof of purchase or activation key to pull the account details and assist further.

Thanks.

Hi Jan,

I will help you with the refund. But I am unable to locate any details under the email address from which you have contacted us. I have sent you an email, please provide the proof of purchase or activation key to pull the account details and assist further.

Thanks.