Hello Tony,
Yes, your subscription is valid till 2021 and planned renewal will take place on 02/05/2021. Have you received renewal notification from AVG? Please share screenshot of it to check and assist you further.
Thanks Ranjani. I am now clear. Thank you for your advice.
Tony
Why are you asking me to renew my subscription before the current one expires in 2021?
Credit card renewal is expected in February 2019, but will not be required until a new subscription is due in 2021.
Surely you are not asking me to pay for a new subscription whilst the present one is still in force ! ???
Please reply ASAP
Credit card renewal is expected in February 2019, but will not be required until a new subscription is due in 2021.
Surely you are not asking me to pay for a new subscription whilst the present one is still in force ! ???
Please reply ASAP
Thanks Ranjani. I am now clear. Thank you for your advice.
Tony
Tony
You are welcome, Tony.
Ranjani,Hope you can see the screenshot…
When the sub renewal is due, I'll renew it with the new CCard. Please confirm.
Tony
Hello Tony,
Yes, your subscription is valid till 2021 and planned renewal will take place on 02/05/2021. Have you received renewal notification from AVG? Please share screenshot of it to check and assist you further.
Thank you for the info, Tony.
It's just a remainder to update your card details with our records to perform auto renewal without any issues. You will not be charged until 2021 so please ignore this email & you can use your new CC at the time of renewal.