Hello Robert,
We can really understand your frustration. We are really sorry for the inconvenience caused to you.
We have checked our record, we did not see any previous contact under this email address.
Could you please explain the issue with AVG products? So, we will check and help you to resolve it through our remote support as soon as possible.
We look forward for your response. Thank you.
I have purchased several products, some of which will run for some time, however, I have had a problem with one particular product and requested help. Despite several e mails and trying to chat, no response. I have cancelled all subscriptions on your products and would respectfully request that you refund me the balances shown against my account. Whilst I thought this was a good idea, your customer service and help has let you down, hence my request. I sincerely hope that I get a reply this time. A very upset customer.
Regards, Robert
Hello Robert,
We can really understand your frustration. We are really sorry for the inconvenience caused to you.
We have checked our record, we did not see any previous contact under this email address.
Could you please explain the issue with AVG products? So, we will check and help you to resolve it through our remote support as soon as possible.
We look forward for your response. Thank you.