Hi Jaap,
This isn't the experience we want you to have. Let us help pointing you in the right direction. We do have a specialized team who deals with billing queries.
You can initiate a chat with them by visiting this link (valid for 72 hours).
Alternately, you can reach them by visiting this link.
For further queries, feel free to write back to us.
Dear Dinesh, dear Team, thank you for your swift answer; it keeps the faith in your organisation. Please notice that I have several licensed products from AVG. (I may send you an overview/table if you like)
Please notice the the following questions: - in some cases you have collected more than one payment for one and the same products (twice). Please start a refund. - You have registered one and the same product more than once (Anti Track) Please 'repair'and start a refund. - Please notice that you collect a monthly amount of Euro's from my account where I have fully paid for the licensed period of time. Please stop this collects and start a refund - Can you please advise which AVG product has all the features integrated in one tool where I now have more than four tools? I appreciate your help and understanding. Stay safe and sound and enjoy your weekend. Kind regards Jaap
Hi Jaap,
This isn't the experience we want you to have. Let us help pointing you in the right direction. We do have a specialized team who deals with billing queries.
You can initiate a chat with them by visiting this link (valid for 72 hours).
Alternately, you can reach them by visiting this link.
For further queries, feel free to write back to us.
Let us attempt to clarify this for you, Jaap.
As it isn't recommended to share the product details over this post, we've sent you an email regarding it.
Please check & revert to us for further queries.
By the way please notice that the provided link seems not to work.