Hello Kenneth,
Sorry for the inconvenience caused.
We have checked this case reference 03808614 and we see that it is for the refund request.
It is being investigated by one our refund team agent so we assure you that you will be getting the email reply shortly.
We also suggested to reply you as soon as possible.
Please keep checking for the email on spam, junk and inbox folders.
Your patience is much appreciated.
why do you not reply to my e mails, i had talk with KRISTYNA HRUSKOVA , THIS WAS ON 27 TH september. i have e mailed customer support about 4 times now, and still you not answer , so please refund my money case number 03808614, NOW .looks like this is the only way i can talk to some one your support is non existant. she did make an offer which i accepted and then she did not reply to me , and it is now 4 th october so much for your "we reply in 3 days" what a joke. as said before REFUND MY MONEY OK
Hello Kenneth,
Sorry for the inconvenience caused.
We have checked this case reference 03808614 and we see that it is for the refund request.
It is being investigated by one our refund team agent so we assure you that you will be getting the email reply shortly.
We also suggested to reply you as soon as possible.
Please keep checking for the email on spam, junk and inbox folders.
Your patience is much appreciated.