Hello Rogers,
We regret to hear about the inconvenience caused. We can see that you've contacted our premium technical support team, please use the link to contact our premium support team to get this sorted : http://www.avg.com/us-en/avg-go-tech-support
You can also call them using 1-844-234-6038
Please, feel free to let us know if you require any further assistance. Thank you.
Last night, while running an AVG scan of my computer, I noticed that it seemed to freeze at 80%. I called an AVG technician about that and gave him access to my computer. He said that there were some conflicting anti-virus programs that were causing the scan to stop working. This included CCleaner among others. He removed them and then sent me a license key for the "AVG Go Total Care Bundle" which I printed on paper. He said that he would send me all of the details for this via email. However, he has not done this so far. I have paid him $199.99 for the work he did on my computer and for the apparent download for this AVG Go Total Care Bundle. I do have the license key. But, I don't know where the download is and where I am supposed to copy and paste the license key number. I don't claim great intelligence in this matter.
Hello Rogers,
We regret to hear about the inconvenience caused. We can see that you've contacted our premium technical support team, please use the link to contact our premium support team to get this sorted : http://www.avg.com/us-en/avg-go-tech-support
You can also call them using 1-844-234-6038
Please, feel free to let us know if you require any further assistance. Thank you.