My current version of AVG is: 19.3.3084 (build 19.3.4241.440) Attached is a screen capture of the sacan report for the last day that listed a date/time for the start of the scan and the date/time for the compeltion of the scan. S you will see it was reporting the date/time for each scan until 3/29/19. Now it only shows the scan info. (without the date/time).
**I could not attached the snip of the scan report … when I used the image icon above it allowed me to select the saved "snip" of the scan report but only pasted a portion of it in this space and you could no longer see my message. Please tell me how to upload the screenshot an I will sent it to you. Thanks for helping me.
Hello Carl,
Let's have a look at it together. Please share the screenshot of that scan report to look into it.
Let us know the version of AVG you have installed.
Open AVG Antivirus Free -> Menu -> About -> check its version.
My current version of AVG is: 19.3.3084 (build 19.3.4241.440) Attached is a screen capture of the sacan report for the last day that listed a date/time for the start of the scan and the date/time for the compeltion of the scan. S you will see it was reporting the date/time for each scan until 3/29/19. Now it only shows the scan info. (without the date/time).
**I could not attached the snip of the scan report … when I used the image icon above it allowed me to select the saved "snip" of the scan report but only pasted a portion of it in this space and you could no longer see my message. Please tell me how to upload the screenshot an I will sent it to you. Thanks for helping me.
On 3/23/19 my avg daily scan report stopped including the date between each time it ran. (I am using the AVG free version) I have no problem finding the report however for some reason it just stopped including the date that the scan ran. The same thing happen a few weeks earlier on another PC I own that's running the same AVG S/W. Both PCs are running W/ 10. Can anyone tell me how to resolve the issue?
Thank you for the screenshot.
We have escalated the case to our senior team. They will examine the issue and contact you through email as soon as possible.
Your patience is appreciated.
Hi Carl,
Thank you for being patient.
Our team confirm this as a known issue and our developers are working on a fix.
Your patience is much appreciated.
Hi Carl,
Thank you for being patient.
Our team confirm this as a known issue and our developers are working on a fix.
Your patience is much appreciated.
Hello Carl,
Let's have a look at it together. Please share the screenshot of that scan report to look into it.
Let us know the version of AVG you have installed.
Open AVG Antivirus Free -> Menu -> About -> check its version.