Dashboard says system has 2 problems

Every time I open tune up, the same message appears in the dashboard:  2 problems need to be fixed.  When I click on the icon, the only thing that occurs is constant spinning.  No identified 'problems' are found.  moreover, my system indicates it's only optimized at 74%.  Although I use all the modules, I can't seem to get it up to 100%.  What's going on here?

Hello ,
We  apologize for the inconvenience caused. Please be informed that the optimization level will reach the 100% only when you have optimized all the recommendation's mentioned on the AVG PC TuneUp program. Please try to update your AVG PC TuneUp program to the latest version using the instructions on the article http://support.avg.com/SupportArticleView?urlname=Update-AVG-PC-TuneUp-to-the-latest-version and check whether it resolves the issue.
Thank you.