Dashlane connectivity

Hello Roger,
We are sorry to know about the inconvenience caused. Have you installed any AVG program other than AVG Free? Please disable your AVG program temporarily (http://avgclick.me/TempDisableAVG ) to check if the issue persists and let us know the status. Thank you.

Thanks for  your response Simon.  I checked your website first and noticed this link so I tried it but the Dashlane extensions still lost connection.  What is my next option?  Is there an antivirus product that is known to work with Dashlane?

Hi Roger! This is Simon from Dashlane's Support team. Sorry to hear you are experiencing this issue. If it appears that it only occurs when you have both Dashlane and AVG Free enabled, could you please follow this quick guideline of ours to see if it helps? http://bit.ly/1TgUBS0
 
Feel free to keep us posted via our Help Center too: https://support.dashlane.com/hc/en-us/requests/new
 
Thanks!

I have been using Dashlane to keep my passwords for some time now.  Since installing AVGFREE, the Dashlane extension on Chrome and also Firefox looses connection to my Dashlane database.  It seems AVG is blocking that connection.  How can I fix this?

Hello Roger,
We are sorry to know about the inconvenience caused. Have you installed any AVG program other than AVG Free? Please disable your AVG program temporarily (http://avgclick.me/TempDisableAVG ) to check if the issue persists and let us know the status. Thank you.

Hi Roger! This is Simon from Dashlane's Support team. Sorry to hear you are experiencing this issue. If it appears that it only occurs when you have both Dashlane and AVG Free enabled, could you please follow this quick guideline of ours to see if it helps? http://bit.ly/1TgUBS0
 
Feel free to keep us posted via our Help Center too: https://support.dashlane.com/hc/en-us/requests/new
 
Thanks!

Thanks for  your response Simon.  I checked your website first and noticed this link so I tried it but the Dashlane extensions still lost connection.  What is my next option?  Is there an antivirus product that is known to work with Dashlane?

Hello Roger,
We certainly understand your concern.
Have you contacted "Dashlane help" as suggested by "Simon" in his previous post regarding this query?
Thank you.