Data Safe says to Upgrade but nothing happens

Hello Keith,

We're sorry to hear this. 
Where you have reached is AVG Technical support for the home products. We request you to reach our AVG Business support to resolve your issue.
Here is the link for it https://support.avg.com/business?l=en
Thank you for understanding in advance.

I have AVG Business n a Windows 10 PC.
  1. This morning after AVG updated and I restarted my PC, I needed a file in my Data Safe.
  2. I clicked in the AVG app for the Data Safe and it pulls up a new window and says it needs to upgrade.
  3. I click on Upgrade and waited 5 minutes but no update popup or anything else showed that AVG Business was trying to update the Data Safe portion of my app.
  4. I repeatedly clicked Upgrade but nothing. 
Now I have a Data Safe app that has locked my files up, the app needs upgraded but won't. Do I need to uninstall and reinstall and will that "disappear" my files or simply just make the drive show back in Windows Explorer? Thanks!
Hello Keith,

We're sorry to hear this. 
Where you have reached is AVG Technical support for the home products. We request you to reach our AVG Business support to resolve your issue.
Here is the link for it https://support.avg.com/business?l=en
Thank you for understanding in advance. 
We're sorry to know that you're facing trouble in contacting the AVG Business support.
Please copy the below link and paste it on your alternate browser and check if it helps.
https://support.avg.com/business?l=en
If you still face any difficulties, please let us know and reply to this post.
Thank you.