Hello Nicolas,
Thank you for contacting AVG Community Support.
We are really sorry to know that the Data shredder is not working. We'll certainly check and help you out.
Is that you find the Data shredder in AVG Internet Security to be not responding?
Could you let us know what happens when you check to access the Data shredder?
If you are experiencing any issues with our apps, please provide some additional information and I will be more than happy to help you out.
Also, any screenshots that you can provide would be more than helpful. If you need assistance on how to take a screenshot, please take a look at this guide: | AVG
Awaiting your response.
Data Shredder doesn't work, as I fix
Hello Nicolas,
Thank you for the response. I am sorry to know that you prefer to cancel the subscription.
I understand how you feel, and I apologize for the inconvenience this has caused you. Please allow us an opportunity to check this for you.
Specific to your issue on Data shredder getting closed, I suggest you to perform a repair operation on AVG Internet Security. To know about performing a repair refer the link | AVG
I hope after the repair, you were able to destroy the files using the AVG Data Shredder.
Let us know if it helped.
Awaiting your response.
When I select a file to destroy, Close appears directly, I can't delete it.
Unfortunately, I will have to cancel my subscription, I am waiting for my money to be returned to me since this tool does not work, probably others do not work either.