Hello Harm,
I regret for any inconvenience caused. May I know if it is an email notification or a pop up on AVG app that you are receiving about the renewal? I see that you have one AVG PC TuneUp license which is going to expire on 4th Oct 2017 and it is set to auto renew. Also 2 active licenses for AVG Internet Security among which you need only one unless you are using 2 computers.
I am being bombarded with requests for payment re. extension of some services, particularly the PC. Tune up invoices:
10- 4-2015 I paid for PC Tune-up 12 months.
4-10-2015 I paid for PC Tune-up 12 months.
20- 8-2016 I paid for PC Tune-up 12 months.
Currently I am requested to renew again.
By my calculations I have over-paid for 8 months.
I admit, I did not check sufficiently at the time because I relied on your billing requests being correct and frankly I am not a know-all about computers due to my age and stage.
I would appreciate your comments re above and suitable extension of my account.
Please respond because I like to keep matters clear and straight, I admit that I should have monitored your accounts more closely at the time, but then I did not know that I had to.
Kunnen we dit klaren?
Met groeten,
H.Lok
Hello Harm,
I regret for any inconvenience caused. May I know if it is an email notification or a pop up on AVG app that you are receiving about the renewal? I see that you have one AVG PC TuneUp license which is going to expire on 4th Oct 2017 and it is set to auto renew. Also 2 active licenses for AVG Internet Security among which you need only one unless you are using 2 computers.