Ddownloading software already paid for

Hello William,

We're sorry that you feel this way.
We've sent you installation instructions with a free additional support link via email.
It seems you haven't connected with our additional support.
Let me send you an email again. Please follow the email instruction to connect with our additional support. 

If you face any difficulties, please reach our phone support or chat support.
To reach our AVG Technical Support via chat, reach out through this link https://support.avg.com/support_tech_chat?l=en

Here is the phone support contact number:
USA & CA: +1 925 732 4274
AU & NZ:   +61 281 034 937
UK:             +44 1163 668 542

Thank you.

Hello William,

We're sorry that you feel this way.
We've sent you installation instructions with a free additional support link via email.
It seems you haven't connected with our additional support.
Let me send you an email again. Please follow the email instruction to connect with our additional support. 

If you face any difficulties, please reach our phone support or chat support.
To reach our AVG Technical Support via chat, reach out through this link https://support.avg.com/support_tech_chat?l=en

Here is the phone support contact number:
USA & CA: +1 925 732 4274
AU & NZ:   +61 281 034 937
UK:             +44 1163 668 542

Thank you.

Trying for hour to get expert to download your programs already paid ffor he is to download programs I am to install from the download     see Hari   William Leitzel   85  years old getting irritated.