If you could refund this I would be very grateful.
Thankyou for all your help.
Kind regards,
Laura
Hello Laura,
I will check this for you.
I see from your record that you have been charged for the automatic renewal of AVG Secure VPN trial subscription.
This order was placed because you agreed to automatic extensions of your Subscription Period when you originally subscribed for the trial version of AVG product. We can assure you that we have not processed any unauthorized payments from your card or account.
We sent an email notification 10 days prior to the order being placed to let you know in advance that this payment was due. This also contained information on how to cancel your Subscription.
The subscription needs to be cancelled 9 days before the expiry date for the safe cancellation.
Do you wish to get refund for this renewal?
I deactivated my license for AVG VPN on Sunday June 30th, which was before the date that I would be charged after my free trial ended. I was charged, however, for renewing my subscription on July 1st.
I would be grateful for any advice.
Hello Laura,
I will check this for you.
I see from your record that you have been charged for the automatic renewal of AVG Secure VPN trial subscription.
This order was placed because you agreed to automatic extensions of your Subscription Period when you originally subscribed for the trial version of AVG product. We can assure you that we have not processed any unauthorized payments from your card or account.
We sent an email notification 10 days prior to the order being placed to let you know in advance that this payment was due. This also contained information on how to cancel your Subscription.
The subscription needs to be cancelled 9 days before the expiry date for the safe cancellation.
Do you wish to get refund for this renewal?