Debit not requested

Hello Emanuele,
Thank you for contacting AVG Community Support.
We acknowledge your refund request.
As we are unable to locate any order under the email address you have used to contact us. We have requested more information through email.
It isn't recommended to share account/order, personal info over this public post
We have sent you an email to your registered email address. Please check for the email and revert back to us.
Thank you.

Hi,
Yesterday I received on my credit card a debit of € 49,99 from "PayPal *Digitalrive AVG" but I never subscribed services from you.
Can you help me to refund it?

Hello Emanuele,
Thank you for contacting AVG Community Support.
We acknowledge your refund request.
As we are unable to locate any order under the email address you have used to contact us. We have requested more information through email.
It isn't recommended to share account/order, personal info over this public post
We have sent you an email to your registered email address. Please check for the email and revert back to us.
Thank you.