Hello Celia,
We are sorry for the inconvenience caused. We will check and help you to clarify it. Please provide the following information to help you better :
1. Please provide the version of AVG Tuneup installed in your device.
2. Also, confirm the operating system installed in your device.
3. Can you please share the screenshot of thunderbird option which you used to clear cache?
We look forward for your response.
I have just used Tuneup to declutter and I checked the Thunderbird option this time thinking it would be cache and background stuff, but its actually cleared all the data from every single email and its attachments. Is there any way to reverse this? I can't see a reverse button on the dashboard like other discussions have mentioned. Is there a CTL-Z?! Please help, this is rather devastating, as all my past emails are now blank. Its baffling why it would do that.
Hello Celia,
We are sorry for the inconvenience caused. We will check and help you to clarify it. Please provide the following information to help you better :
1. Please provide the version of AVG Tuneup installed in your device.
2. Also, confirm the operating system installed in your device.
3. Can you please share the screenshot of thunderbird option which you used to clear cache?
We look forward for your response.