Hello Elzette,
Thank you for reaching AVG Support channel. We are sorry for the inconvenience caused. We acknowledge your refund request.
As the subscription auto-renewal is ON, you have automatically charged for it. It isn't recommended to share account/order, personal info over this public post.
We would request you to reach our billing team through phone or chat. They will verify your account and help you to get refund for it. Visit support.avg.com/support_sales?l=en to reach our billing team.
Good day,
Why did you automatically renew my subscription? Don't you think if I wanted to renew that I would do it/select the renew option? Please advise what I can do for funds to be reversed asap.
Hello Elzette,
Thank you for reaching AVG Support channel. We are sorry for the inconvenience caused. We acknowledge your refund request.
As the subscription auto-renewal is ON, you have automatically charged for it. It isn't recommended to share account/order, personal info over this public post.
We would request you to reach our billing team through phone or chat. They will verify your account and help you to get refund for it. Visit support.avg.com/support_sales?l=en to reach our billing team.