Roger,
I understand your disappointment and we appreciate your efforts in trying to fix the issue. Please run AVG Clear tool as suggested here: http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product to uninstall AVG Internet Security with its traces.
Download and install AVG Internet Security as per this article: http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Protection and activate it using its license number.
Ran deep scan for 12 hours but it was stuck in a loop at 31% Ran it again after using the repair option when originally intending to remove entire program but still stuck in a loop at 33 % after 14 hours.
I could send a screen shot but what is the point ? I know enough about software problems to know that is simply a fig leaf request to appear as though you are doing something.
I tell you it is stuck in a loop - you look at the picture and see it is stuck in a loop. Is that the sum total of quality help available on this platform?
Roger,
I understand your disappointment and we appreciate your efforts in trying to fix the issue. Please run AVG Clear tool as suggested here: http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product to uninstall AVG Internet Security with its traces.
Download and install AVG Internet Security as per this article: http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Protection and activate it using its license number.
Hallo Ranjani - did as requested - ran deep scan again - got stuck in a loop at 49% this time although I let it run over night for 15 hours. Interestingly the sticking point now and before was Windows\apps\deleted.
Can you direct me to an app that can read the activity which I can then send to you for a repair ?