Jan, Did you resolve your issue with AVG?.
AVG Guru
Jan,
I apologize for the delayed response. Please check whether option for scanning Time Machine in the AVG Antivirus >> Preferences >> Scanning is disabled or not.
Thank you for providing screenshot Jan,
I have escalated your case to our senior team. We will contact you, once we receive a reply.
Best regards,
Alok.
In order to get the most recent log files, I started a deep scan again. To my surprise the scan did not go into the mounted volume this time. Don't know why, but it does not make sense to me to send the log files in this case. Maybe it is better to close the case? Sorry for the inconvenience.
Thank you for the information, Jan.
Could you share the screenshot of your AVG interface with this scanning option?
Provide us your Mac OS version and AVG version.
Scanning a TM backups is not enabled. only scanning archives and PUA's are enabled.
When I start a Deep Scan on one of my iMacs, AVG also scans the Time machine Volume that is mounted on /Volume/iMac2. This is a mounted volume, located on another mac:
iMacBeni:bands root# df -h
Filesystem Size Used Avail Capacity iused ifree %iused Mounted on
/dev/disk1s2 111Gi 39Gi 72Gi 35% 756589 4294210690 0% /
devfs 184Ki 184Ki 0Bi 100% 637 0 100% /dev
/dev/disk0s2 931Gi 365Gi 566Gi 40% 1569947 4293397332 0% /Volumes/Macintosh HD
map -hosts 0Bi 0Bi 0Bi 100% 0 0 100% /net
map auto_home 0Bi 0Bi 0Bi 100% 0 0 100% /home
//tmuser@iMac1._smb._tcp.local./iMac2 2.7Ti 2.2Ti 499Gi 83% 300796462 65427914 82% /Volumes/iMac2
The settings of AVG are so that this should not be done.
How do I prevent AVG to scan this volume?
Jan,
I appreciate your patience. I have sent an email to collect the diagnostic information regarding the issue. Please follow the email instruction and reply with required data. This will help us to escalate to senior team and they will contact you with a resolution as soon as possible.
In order to get the most recent log files, I started a deep scan again. To my surprise the scan did not go into the mounted volume this time. Don't know why, but it does not make sense to me to send the log files in this case. Maybe it is better to close the case? Sorry for the inconvenience.
Jan,
I apologize for the delayed response. Please check whether option for scanning Time Machine in the AVG Antivirus >> Preferences >> Scanning is disabled or not.
Scanning a TM backups is not enabled. only scanning archives and PUA's are enabled.
No, you are the first person that replied.
Jan, thank you for updating the status to us.
I would request you to keep checking this issue and let us know if you experience this issue again.
Thank you for providing screenshot Jan,
I have escalated your case to our senior team. We will contact you, once we receive a reply.
Best regards,
Alok.
Jan, Did you resolve your issue with AVG?.
AVG Guru