Definitions update

Hello Cherie.
We'll certainly look into it. Could you share a screenshot (http://avgclick.me/getscreenshot) of AVG user interface?

User-added image

AVG for Windows keeps saying that I need to update the virus definitions, but when I tap on the update button AVG says that I am using the latest version

Hello Cherie.
We'll certainly look into it. Could you share a screenshot (http://avgclick.me/getscreenshot) of AVG user interface?

We appreciate your efforts in sharing us the screenshots, Cherie. Upon checking them, we see that 19.6 version is installed on your computer. We've released 19.7 version recently. It seems that the program on your computer is unable to communicate with our server. 

In this regard, let us perform a clean installation. To do so, follow the steps in below articles : 
Uninstall AVG using AVG Clear
Install AVG Free Antivirus
Please try the above steps & let us know if it helps.