Defragmentation never stops

Hello Ms. Thomas,
We apologize for the inconvenience caused, AVG PC Tuneup Disk fragmentation is depends on your hard drive. However, you can do it manually, please cancel the disk fragmentation, go to main AVG PC Tuneup user interface, click on all functions, look for disk fragmentation, try to have fast disk fragmentation for C drive. Feel free to contact us again if you need any further assistance.
Thank you, Alok. AVG Customer Care.

Hello

completing the simple maintenance tasks has resulted in the last task, defragmentation, just running for hours. Last run was 12 hours without ending. Any suggestions?

Hello Ms. Thomas,
We apologize for the inconvenience caused, AVG PC Tuneup Disk fragmentation is depends on your hard drive. However, you can do it manually, please cancel the disk fragmentation, go to main AVG PC Tuneup user interface, click on all functions, look for disk fragmentation, try to have fast disk fragmentation for C drive. Feel free to contact us again if you need any further assistance.
Thank you, Alok. AVG Customer Care.