Defragmenting is taking hours

My defragmenting takes 2 or 3 days and still running! I have to cancel it . So the complete maintainence can be never completed and over 14 days! Please advise how I may finish ' defragmenting"?

Hello Leanne,
We apologize for the inconvenience caused.
As we understand your defragmentation is stucked while it is running, is that right? If so, please let us know the percentage in which it get stucked.
Thank you.

i ama running the maintenance, and the defragmenting keeps running, what is a normal time, how can I tell if it is working or stuck?

How can I tell?

Leanne,
We understand that you are experiencing this issue with AVG PC tune up, is that right?
The time for defragmentation depends on files you have on our Hard disk. Normally it takes nearly 2 to 3 hours. If it exists more than this please feel free to get back to us.
Thank you.

Hello Y K,
We regret for the inconvenience caused. We request you to run the defragmentation manually from All functions in your PC Tuneup program and then try to run the 1-click maintenance. Thank you.