AVG Tune Up - On my lap top is working fine, but on my desk top when I go into maintenance it goes through the search pattern, and finds items to either clean or restore. When then I ask to clean, its cleans and restores all items except the Defragmentation line. Which starts to defrag but carries on defragging for hours until I eventual close down out of frustration? It now shows I have not maintained the maintenance portion of AVG Tune Up for over 9 days. What is the cause and how do I address it?
I am using Windows 10 - Microsoft Home 365 and have been for quite a few years without problems to AVG.
Hello Paul,
I regret for the inconvenience caused. Disk defragmentation may take several hours based on your hard disk size and how the memory is allocated. It is not required to run defragmentation every time you run a maintenance scan. I would suggest you to exclude the defragmentation from maintenance scan and run it manually.
To exclude it, please open AVG PC TuneUp, click on Settings. On Settings window, click on "1-click maintenance" in the left pane menu. On the right side, you will see the list of tasks that will run in the maintenance scan. Uncheck "Defragment Hard Disk" and click on Apply to save settings.
To manually start the defragmentation, click "All functions" on AVG PC TuneUp main interface, then click on "Defragment disk" under Hard disk section.
Hello Paul,
I regret for the inconvenience caused. Disk defragmentation may take several hours based on your hard disk size and how the memory is allocated. It is not required to run defragmentation every time you run a maintenance scan. I would suggest you to exclude the defragmentation from maintenance scan and run it manually.
To exclude it, please open AVG PC TuneUp, click on Settings. On Settings window, click on "1-click maintenance" in the left pane menu. On the right side, you will see the list of tasks that will run in the maintenance scan. Uncheck "Defragment Hard Disk" and click on Apply to save settings.
To manually start the defragmentation, click "All functions" on AVG PC TuneUp main interface, then click on "Defragment disk" under Hard disk section.