Delete my account

AVG Subscription
11

i want to cancel my order

1

I want to delete my account and I don't know how

4

I would like to proceed

5

Mykayla, thank you for the confirmation. I see that you are eligible for refund for the recent renewal of AVG TuneUp Unlimited. In this case, you can get refund first and then cancel your AVG account. Is that okay with you?

3

Hello Fred,

I see that you have been charged for the purchase of AVG Secure VPN. .

Do you want to cancel this order?

2

i want to cancel my order

6

Hello Mykayla,

I understand that you want help in deleting your AVG Account. I see from your record that you have an active subscription for AVG TuneUp Unlimited on your account. If you delete your Account, this valid subscription will get disabled and you can no longer use this product.

Please let us know how to proceed with this account deletion.

7

I got my refund and it is being processed. Will you delete the account? 

8

Hello Mykayla,
Yes, I can see that we have processed your refund request in our database and the refund status shows pending. It may take up to 7 business days. Once the refund will be credited to your bank account, you can contact us and we will help you to delete your AVG MyAccount.
Best regards,
Alok.

9

Apologies for piggy-backing on this thread, but I was wondering if our support accounts are separate from our AVG accounts?  Because I would like to delete my support account but still keep my active subscription for TuneUp.  Mostly for privacy reasons.  Possible?

10

I would like to proceed