I have been experiencing this same issue on multiple computers ever since I purchased AVG six months ago: every few weeks the desktop icon I declined when I installed the software respawns on my desktops even though I have had ZERO interaction with AVG's software during that time (no installs or repairs: it has simply been sitting in the background running updates and scheduled scans like it is supposed to do). PLEASE stop this behavior.
Recently, after years of using AVG free, an AVG icon appears on my desktop every start of the PC.
Delete the icon & next start there is anothe annoying AVG icon.
Seems i am not alone with this problem and it also appears AVG can not fix the problem.
So far, i can not fix it either.
AVG is a barely tollerable application and i only use it because it gives me some control over allowing programs it thinks are suss to run and not be deleted or quaranteened.
I am about over AVG and time to look for an alternative.
Hello Bruce,
We are sorry to know that the AVG shortcut icon appeared again.
In this case, we have to analyze the file inorder to identify the root cause of this issue.
We have sent the email instructions to collect the log files and send it to us.
Please check for the email on spam and junk folders if it is not present in the inbox.
Hello Bruce,
We regret to hear about the inconvenience caused, could you please share us a screenshot of the AVG icon in your desktop, so that we can check and help you. Please click on the link to show how to create a screenshot : http://avgread.me/1aZxsAV
Also, please tell us the version of AVG you are using in your computer. Thank you.
OS: Windows 7 Pro 64bit & Windows 10 Pro 64bit
I prefer to keep a clean desktop without any icons, however AVG periodically recreates its shortcut to the desktop. Not sure what initiates the shortcut recreation but I would LIKE THIS TO STOP!!
Thank you.
My previous reply has disappeared. Maybe AVG did not like it.
After using AVG for years, only recently has an AVG icon started appearing on the PC's desktop at every PC start. Delete it & annoyingly it's back next start.
Why after all this time this issue started ?? and I can not fix it and it appears AVG can not or don't want to fix it.
I only persevere with AVG and its idiosyncrasies because it was the only program i could find at the time that gave me the scope to run applications that were deemed unsafe. Way too Nanny intrusive.
It's time to look at a replacement for AVG
Hi Bruce,
We're glad to clarify this for you.
Usually, most of the applications will create a shortcut icon on your desktop after the installation. If you're concerned about that icon then it is usualy & you can ignore it, as it is available for the ease of access.
The program can be opened by double clicking on it. If this isn't the case, help us with the screenshot of the icon about which you're concerned.
You can also let us know if you're concerned about the icon which you've shared with us initially in this post.
I have been experiencing this same issue on multiple computers ever since I purchased AVG six months ago: every few weeks the desktop icon I declined when I installed the software respawns on my desktops even though I have had ZERO interaction with AVG's software during that time (no installs or repairs: it has simply been sitting in the background running updates and scheduled scans like it is supposed to do). PLEASE stop this behavior.
Hello Peter,
We apologize the inconvenience caused. We will check and help you to resolve it. Please provide the following information to help you in better way.
1. Please confirm the operating system installed in your device.
2. Could you please share us the screenshot (https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot) of the AVG icon which keep appears after every restart?
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.
We have escalated the case to senior technical team.
You will get an email from the team as soon as possible.
Please keep checking the email on spam, junk and inbox folders.
Your patience is much appreciated.
Multiple icon instances are not showing, only one.
After manually removing the ONE icon from the desktop it will reappear; I suppose after some AVG update or something…
I don't want the ONE icon to reappear…EVER…after manually removing it.
Not sure how much clearer to state this issue.
Hello Shawn,
I am very sorry to hear that. I would request you to contact our technical support team using this link
https://support.avg.com/support_tech_chat to resolve the issue with AVG.
Thanks for providing the details, AVG will not create any shortcuts unless we do repair and installation. However, we suggest you to repair the AVG Zen to get this fixed. Please delete the AVG icon permanently after repair (AVG repair will create a new desktop icon), please delete it using "Shift+Del" keys. Please use the link to show how to repair AVG : http://avgread.me/1BVxDSY
Please, feel free to let us know if you require any further assistance. Thank you.
Has this issue ever been resolved? I also have this issue and also multiple instances of the avg icon in the system tray
Sure, please do contact us if you face any further issues.
We will assist you further.
Thank you.
We are sorry to know that the AVG shortcut icon appeared again.
In this case, we have to analyze the file inorder to identify the root cause of this issue.
We have sent the email instructions to collect the log files and send it to us.
Please check for the email on spam and junk folders if it is not present in the inbox.
AVG Guru
The shortcut target is: "C:\Program Files (x86)\AVG\Framework\Common\avguix.exe" /avg.open_ui
We regret to hear about the inconvenience caused, could you please share us a screenshot of the AVG icon in your desktop, so that we can check and help you. Please click on the link to show how to create a screenshot : http://avgread.me/1aZxsAV
Also, please tell us the version of AVG you are using in your computer. Thank you.