Hello Mateo,
We're sorry to hear this. This isn't the usual behavior of the AVG program.
Please be informed that AVG TuneUp completes a scan, after that you can review and manage any found issues before anything is cleaned.
Where as Automatic Maintenance runs silently in the background with no actions required from you and frees up space on your PC by removing dispensable items, such as broken shortcuts and registry items.
Kindly check if this option is enabled or not: Menu ▸ Settings ▸ Automatic Maintenance and check >> red (OFF) slider and green (ON).
The Rescue Center allows you to undo certain changes made by AVG TuneUp. To access the Rescue Center, click the undo icon on the right side of the AVG TuneUp dashboard. You can view a list of actions and click Undo next to any actions you want to reverse.
If that doesn't help, you can try System Restore to get back all your files.
Few hours ago, after using the TuneUp, my desktop got DELETED. Thousands of files gone. I would like them restored. Thank you.
Hello Mateo,
We're sorry to hear this. This isn't the usual behavior of the AVG program.
Please be informed that AVG TuneUp completes a scan, after that you can review and manage any found issues before anything is cleaned.
Where as Automatic Maintenance runs silently in the background with no actions required from you and frees up space on your PC by removing dispensable items, such as broken shortcuts and registry items.
Kindly check if this option is enabled or not: Menu ▸ Settings ▸ Automatic Maintenance and check >> red (OFF) slider and green (ON).
The Rescue Center allows you to undo certain changes made by AVG TuneUp. To access the Rescue Center, click the undo icon on the right side of the AVG TuneUp dashboard. You can view a list of actions and click Undo next to any actions you want to reverse.
If that doesn't help, you can try System Restore to get back all your files.