Hello Ugesh,
We regret the inconvenience this may have caused.
We're glad to point you in the right direction.
We do have a specialized team who deals with mobile queries.
In this regard, we'd suggest you to contact our mobile team directly to clarify all your queries about AVG mobile apps.
https://support.avg.com/support_contact_form?l=en
After clicking the above link, please select the operating system as "Android or iOS" and fill in other requested details. Finally, click on "request answer via email" which will submit a ticket to our mobile team. They will certainly check and get back to you by email.
Please refer this article to submit your queries using your mobile app.
Thank you for your understanding.
Good day
I downloaded and use your app, "AVG Cleaner" and it removed all my WhatsApp images from my folder along with some others. I'm really not impressed with this as I have really important images on there.
Is there a way to get this back? Please help asap!
Thanks
Ugesh
Ugesh, we're sorry to hear that you feel this way.
While you submitting the request to our specialized mobile team, you can add the relevant/additional information with the screenshot (if any). Hence, I've requested you to raise a request to our mobile team.
Since, you feel this way, I've escalated this ticket to our respective mobile team. In case, if they need any other information, they will directly revert you via email with the appropriate solution.
Thanks for your understanding.
Your customer service is really bad. You could have just forwarded this to the corresponding team for me. This is your apps fault. Fix it!
Hello Ugesh,
We regret the inconvenience this may have caused.
We're glad to point you in the right direction.
We do have a specialized team who deals with mobile queries.
In this regard, we'd suggest you to contact our mobile team directly to clarify all your queries about AVG mobile apps.
https://support.avg.com/support_contact_form?l=en
After clicking the above link, please select the operating system as "Android or iOS" and fill in other requested details. Finally, click on "request answer via email" which will submit a ticket to our mobile team. They will certainly check and get back to you by email.
Please refer this article to submit your queries using your mobile app.
Thank you for your understanding.